Merz, Heiner; Helferich, Andreas; Herzwurm, Georg; … - Betriebswirtschaftliches Institut <Stuttgart> / …
This paper describes the successful appliance of QFD methods to select and manage external IT ServiceProviders / IT … Suppliers within an IT project.On one hand, realization concepts or technical ideas of the various potential external IT … used to measure, to compare and to weight the IT Serviceproviding companies themselves – in terms of company reputation …