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~source:"econis"
~subject:"Dienstleistungsqualität"
~subject:"Distributive trade statistics"
~subject:"Service industry"
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Dienstleistungsqualität
Distributive trade statistics
Service industry
Dienstleistung
4,686
Services
3,946
Dienstleistungssektor
1,320
Theorie
733
Theory
732
Deutschland
721
Innovation
703
Germany
678
Service quality
618
services
473
Beziehungsmarketing
421
Relationship marketing
421
Innovationsmanagement
409
Innovation management
380
Dienstleistungshandel
357
Trade in services
357
Consumer behaviour
343
Konsumentenverhalten
343
Dienstleistungsmanagement
335
Service management
331
Dienstleistungsmarketing
321
Services marketing
320
Service innovation
287
Business services
285
Unternehmensdienstleistung
285
USA
257
Customer satisfaction
255
Kundenzufriedenheit
255
Management
255
United States
250
Dienstleistungsinnovation
233
Welt
224
World
224
Marketing
220
Industrie
218
Betriebliche Wertschöpfung
214
Value creation
214
Customer integration
206
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249
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7
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6
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6
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Gutachten
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Bruhn, Manfred
18
Corsten, Hans
15
Edvardsson, Bo
12
Gallouj, Fai͏̈z
12
Witell, Lars
11
Gustafsson, Anders
10
Gössinger, Ralf
10
Kowalkowski, Christian
9
Rubalcaba-Bermejo, Luis
9
Geishecker, Ingo
8
Görg, Holger
8
McColl-Kennedy, Janet R.
7
Paluch, Stefanie
7
Serafica, Ramonette B.
7
Brown, Stephen Walter
6
Huang, Ming-Hui
6
Jaakkola, Elina
6
Kindström, Daniel
6
Kristensson, Per
6
Miles, Ian D.
6
Polese, Francesco
6
Stauss, Bernd
6
Winkler, Deborah
6
Carrubbo, Luca
5
Maglio, Paul P.
5
Mattoo, Aaditya
5
Ostrom, Amy L.
5
Patrício, Lia
5
Rayburn, Steven W.
5
Wirtz, Jochen
5
Aas, Tor Helge
4
Benkenstein, Martin
4
Berlingieri, Giuseppe
4
Bitner, Mary Jo
4
Fisk, Raymond P.
4
Gallan, Andrew S.
4
Gebauer, Heiko
4
Hydle, Katja Maria
4
Marcolin, Luca
4
Mukherjee, Arpita
4
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4
OECD
4
Universität Kaiserslautern / Lehrstuhl für Produktionswirtschaft
4
Asian Development Bank
3
Edward Elgar Publishing
3
Excellence-in-Service-Konferenz <6., 2016, Koblenz>
3
Nomos Verlagsgesellschaft
3
Verlag Dr. Kovač
3
Centre on Transnational Corporations
2
Deutschland / Bundesministerium für Bildung und Forschung
2
Europäische Kommission
2
Fraunhofer-Institut für Produktionstechnik und Automatisierung
2
Fraunhofer-Institut für System- und Innovationsforschung
2
National Bureau of Economic Research
2
Slowakei / Štatistický Úrad
2
Springer Fachmedien Wiesbaden
2
Stiftung Marktwirtschaft / Kronberger Kreis
2
Universität Potsdam
2
Österreich / Bundesministerium für Verkehr, Innovation und Technologie
2
Applied Services Economic Center
1
Autohaus Buch und Formular
1
Baskenland <Spanien> / Dirección de Estudios Económicos y Métodos
1
Berliner Symposium zur Zukunft der Industriegesellschaft <3, 1987, Berlin, West>
1
Brandenburgische Technische Universität Cottbus-Senftenberg
1
Center for Leading Innovation & Cooperation
1
Center for Service Excellence
1
Central Office of Information
1
Centre de Documentation Sciences Humaines <Paris>
1
Centro studi investimenti sociali
1
Colloque Sésame <1986, Arc-de-Senans>
1
Colonial Office
1
Confederazione Nazionale dell'Artigianato
1
Conference on Research in Income and Wealth
1
Daimler-Benz-InterServices <Berlin>
1
Deutscher Industrie- und Handelskammertag
1
Deutscher Industrie- und Handelstag
1
Deutsches Institut für Wirtschaftsforschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft und Forschung
1
Deutschland / Bundesministerium für Bildung, Wissenschaft, Forschung und Technologie
1
Deutschland / Bundeswehr / Universität Hamburg
1
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Published in...
All
The service industries journal
43
Journal of service management
35
The journal of services marketing
35
Journal of business research : JBR
27
Journal of service research : JSR
25
SpringerLink / Bücher
22
Services marketing quarterly
20
Journal of service research
18
Journal of retailing and consumer services
15
International journal of production economics
14
International journal of hospitality management
13
International journal of services technology and management
13
Service business
13
The journal of business & industrial marketing
13
Schriften zum Produktionsmanagement
12
European review of service economics and management
11
Industrial marketing management : the international journal for industrial and high-tech firms
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
International journal of quality and service sciences
9
International journal of services and operations management
9
Structural change and economic dynamics : SC+ED
9
Gabler Edition Wissenschaft
8
International journal of innovation management
8
International journal of contemporary hospitality management
7
Wissenschaft & Praxis
7
ADB economics working paper series
6
Comparative economic research : Central and Eastern Europe
6
Discussion paper series / Philippine Institute for Development Studies
6
Economics of innovation and new technology
6
International journal of production research
6
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
6
Research policy : policy, management and economic studies of science, technology and innovation
6
Schriftenreihe innovatives Dienstleistungsmanagement
6
The handbook of innovation and services : a multi-disciplinary perspective
6
Consultancy and innovation : the business service revolution in Europe
5
Forum Dienstleistungsmanagement
5
Industry and innovation
5
International journal of services, economics and management
5
Journal of Southeast Asian economies
5
Journal of service theory and practice : JSTP
5
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All
ECONIS (ZBW)
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1
Conceptualizing services and service innovation : a practice theory study of the Swedish music market
Skålén, Per
;
Gummerus, Johanna
- In:
Journal of service research
26
(
2023
)
1
,
pp. 83-102
Persistent link: https://www.econbiz.de/10014246196
Saved in:
2
Trade in creative services : relatedness and regional specialization in the UK
Casadei, Patrizia
;
Vanino, Enrico
;
Lee, Neil
- In:
Regional studies : official journal of the Regional …
57
(
2023
)
7
,
pp. 1349-1366
Persistent link: https://www.econbiz.de/10014323353
Saved in:
3
International trade in services : structural determinants of balance of services
Šíma, Ondřej
- In:
Ekonomický časopis : časopis pre ekonomickú …
70
(
2022
)
2
,
pp. 188-208
Persistent link: https://www.econbiz.de/10013349037
Saved in:
4
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
5
Development of decision-making technology for the provision of services in project implementation
Mulesa, Oksana
;
Yakob, Evgen
;
Valko, Petro
; …
- In:
Technology audit and production reserves
2
(
2024
)
2/76
,
pp. 13-17
Persistent link: https://www.econbiz.de/10014548246
Saved in:
6
Measuring and managing service productivity : a meta-analysis
Hofmeister, Johannes
;
Kanbach, Dominik K.
;
Hogreve, Jens
- In:
Review of managerial science : RMS
18
(
2024
)
3
,
pp. 739-775
Persistent link: https://www.econbiz.de/10014551504
Saved in:
7
Shaping circular service ecosystems
Fehrer, Julia
;
Kemper, Joya A.
;
Baker, Jonathan J.
- In:
Journal of service research
27
(
2024
)
1
,
pp. 49-68
Persistent link: https://www.econbiz.de/10014580392
Saved in:
8
Service offshoring and its impacts on wages : an occupation-oriented analysis of Germany
Frenkel, Michael
;
Ngo Ngoc Tuyet
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1615-1641
Persistent link: https://www.econbiz.de/10014540694
Saved in:
9
Conceptualizing service ethics for the complexity of modern service interactions
Petros Sebhatu, Samuel
;
Hamdan, Qusay
;
Fisk, Raymond P.
- In:
The service industries journal
44
(
2024
)
9/10
,
pp. 766-788
Persistent link: https://www.econbiz.de/10015050120
Saved in:
10
Service offshoring and export experience
Berlingieri, Giuseppe
;
Marcolin, Luca
;
Ornelas, Emanuel
-
2021
Persistent link: https://www.econbiz.de/10012581836
Saved in:
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