Chen, Sihua; Qiu, Han; Zhao, Shifei; Han, Yuyu; He, Wei; … - In: Journal of management science and engineering 7 (2022) 2, pp. 213-232
commodities, thus lowering the consumer decision quality. Based on experiments, this paper discusses the moderating role of AI … between information cocoons and consumer decision quality. The findings are: AI recommendation strengthens consumers … consumers’ decision quality. In the AI era, this paper contributes to revealing the dark sides of AI recommendation and provides …