Kaplani, Gianna; Zafiropoulos, Kostas - In: Cogent Business & Management 9 (2022) 1, pp. 1-18
The paper validates a framework which is based on EFQM and associates quality criteria to results and outputs, reflecting the organization readiness and efficiency. The paper studies the views of school principals of Kindergarten and Elementary Schools in Greece. A nationwide survey provides a...