Vrîncianu, Marinela; Anica-Popa, Liana; Anica-Popa, Ionut - In: Amfiteatru Economic Journal 11 (2009) 26, pp. 473-481
, decisively influencing its competitiveness, has led to some comprehensive approaches of organizational memory. The organizational … point of view regarding the organizational memory from the perspective of the principles of quality management of services … memory and the organizational learning capacity are the main sources for a competitive edge, so the main challenge is to …