//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~source:"olc"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Fornell, Claes"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Type of publication
All
Article
13
Language
All
Undetermined
13
Author
All
Fornell, Claes
13
Anderson, Eugene W.
6
Mithas, Sunil
6
Johnson, Michael D.
2
Krishnan, M.S.
2
Morgeson, Forrest
2
Morgeson, Forrest V.
2
Bryant, Barbara Everitt
1
Cha, Jaesung
1
Krishnan, M.
1
Lehmann, Donald R.
1
Mazvancheryl, Sanal K.
1
Ramasubbu, Narayan
1
Rust, Roland T.
1
more ...
less ...
Published in...
All
Journal of marketing
5
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
3
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
1
Journal of management information systems : JMIS
1
Total quality management
1
Source
All
OLC EcoSci
ECONIS (ZBW)
33
RePEc
19
USB Cologne (EcoSocSci)
4
BASE
2
Other ZBW resources
1
Showing
1
-
10
of
13
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The statistical significance of portfolio returns
Fornell, Claes
;
Mithas, Sunil
;
Morgeson, Forrest
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
2
,
pp. 162-163
Persistent link: https://www.econbiz.de/10008262295
Saved in:
2
Commentary-The Economic and Statistical Significance of Stock Returns on Customer Satisfaction
Fornell, Claes
;
Mithas, Sunil
;
Morgeson, Forrest V.
- In:
Marketing science : the marketing journal of the …
28
(
2009
)
5
,
pp. 820-825
Persistent link: https://www.econbiz.de/10008318784
Saved in:
3
The statistical significance of portfolio returns
Fornell, Claes
;
Mithas, Sunil
;
Morgeson, Forrest
- In:
International journal of research in marketing : IJRM ; …
26
(
2009
)
2
,
pp. 162-164
Persistent link: https://www.econbiz.de/10008895419
Saved in:
4
Designing Web Sites for Customer Loyalty Across Business Domains: A Multilevel Analysis
Mithas, Sunil
;
Ramasubbu, Narayan
;
Krishnan, M.
; …
- In:
Journal of management information systems : JMIS
23
(
2006
)
3
,
pp. 97-128
Persistent link: https://www.econbiz.de/10007600602
Saved in:
5
Customer Satisfaction and Stock Prices: High Returns, Low Risk
Fornell, Claes
;
Mithas, Sunil
;
Morgeson, Forrest V.
; …
- In:
Journal of marketing
70
(
2006
)
1
,
pp. 3-14
Persistent link: https://www.econbiz.de/10005918558
Saved in:
6
Why Do Customer Relationship Management Applications Affect Customer Satisfaction?
Mithas, Sunil
;
Krishnan, M.S.
;
Fornell, Claes
- In:
Journal of marketing
69
(
2005
)
4
,
pp. 201-209
Persistent link: https://www.econbiz.de/10005920853
Saved in:
7
Customer Satisfaction and Shareholder Value
Anderson, Eugene W.
;
Fornell, Claes
;
Mazvancheryl, Sanal K.
- In:
Journal of marketing
68
(
2004
)
4
,
pp. 172-185
Persistent link: https://www.econbiz.de/10005925198
Saved in:
8
Foundations of the American Customer Satisfaction Index
Anderson, Eugene W.
;
Fornell, Claes
- In:
Total quality management
11
(
2000
)
7
,
pp. 869-882
Persistent link: https://www.econbiz.de/10007178175
Saved in:
9
Customer Satisfaction, Productivity, and Profitability: Differences Between Goods and Services
Anderson, Eugene W.
;
Fornell, Claes
;
Rust, Roland T.
- In:
Marketing science : the marketing journal of the …
16
(
1997
)
2
,
pp. 129-145
Persistent link: https://www.econbiz.de/10006923278
Saved in:
10
The American Customer Satisfaction Index: Nature, Purpose, and Findings
Fornell, Claes
;
Johnson, Michael D.
;
Anderson, Eugene W.
; …
- In:
Journal of marketing
60
(
1996
)
4
,
pp. 7-18
Persistent link: https://www.econbiz.de/10005991252
Saved in:
1
2
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->