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Fuentes-Blasco, Maria
2
Berenguer Contri, Gloria
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Berenguer-Contri, Gloria
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Fuentes Blasco, María
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Gil Saura, Irene
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Gil-Saura, Irene
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Cuadernos de economía y dirección de la empresa : CEDE
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The service industries journal
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Measuring the antecedents of e-loyalty and the effect of switching costs on website
Fuentes-Blasco, Maria
;
Saura, Irene-Gil
; …
- In:
The service industries journal
30
(
2010
)
11
,
pp. 1837-1853
Persistent link: https://www.econbiz.de/10008453954
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2
Information technology and logistics quality : a basis for companies' segmentation
Servera-Francés, David
;
Gil-Saura, Irene
; …
- In:
International journal of management & enterprise …
8
(
2010
)
4
,
pp. 398-416
Persistent link: https://www.econbiz.de/10009850788
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3
Determinantes del comportamiento de queja y su importancia en la segmentación de clientes insatisfechos
Moliner Velázquez, Beatriz
;
Gil Saura, Irene
; …
- In:
Cuadernos de economía y dirección de la empresa : CEDE
36
(
2008
),
pp. 113-149
Persistent link: https://www.econbiz.de/10009880120
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