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Search: person:"Pantouvakis, Angelos"
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Pantouvakis, Angelos
14
Dimas, Athanassios
3
Chatzipanagiotou, Kalliopi
2
Chlomoudis, Constantinos
2
Siomkos, George
2
Vassilikopoulou, Aikaterini
2
Kafetzopoulos, Dimitrios P.
1
Lymperopoulos, Konstantinos
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Mpogiatzidis, Panagiotis
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Psomas, Evangelos L.
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Maritime policy and management : MPM
4
Managing service quality : MSQ ; an international journal
3
Journal of retailing and consumer services
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Benchmarking : an international journal ; BIJ
1
International journal of quality and service sciences
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OLC EcoSci
ECONIS (ZBW)
26
Other ZBW resources
10
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6
EconStor
2
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1
The impact of ISO 9001 effectiveness on the performance of service companies
Psomas, Evangelos L.
;
Pantouvakis, Angelos
; …
- In:
Managing service quality : MSQ ; an international journal
23
(
2013
)
2
,
pp. 149-164
Persistent link: https://www.econbiz.de/10010089813
Saved in:
2
Travellers' behavioral intentions depending on their beliefs : an empirical study
Pantouvakis, Angelos
- In:
International journal of quality and service sciences
5
(
2013
)
1
,
pp. 4-18
Persistent link: https://www.econbiz.de/10010146815
Saved in:
3
The moderating role of nationality on the satisfaction loyalty link: evidence from the tourism industry
Pantouvakis, Angelos
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1174-1187
Persistent link: https://www.econbiz.de/10010169954
Saved in:
4
Measuring clinical department efficiency - the impact of clinical leadership job satisfaction: An application to public hospitals
Pantouvakis, Angelos
;
Mpogiatzidis, Panagiotis
- In:
Benchmarking : an international journal ; BIJ
20
(
2013
)
3
,
pp. 305-321
Persistent link: https://www.econbiz.de/10010122111
Saved in:
5
Internal marketing and the moderating role of employees: An exploratory study
Pantouvakis, Angelos
- In:
Total quality management & business excellence : an …
23
(
2012
)
2
,
pp. 177-196
Persistent link: https://www.econbiz.de/10009826672
Saved in:
6
Internal service quality and job satisfaction synergies for performance improvement: Some evidence from a B2B environment
Pantouvakis, Angelos
- In:
Journal of targeting, measurement and analysis for marketing
19
(
2011
)
1
,
pp. 11-23
Persistent link: https://www.econbiz.de/10009029841
Saved in:
7
Does ISO 9000 series certification matter for the financial performance of ports? Some preliminary findings from Europe
Pantouvakis, Angelos
;
Dimas, Athanassios
- In:
Maritime policy and management : MPM
37
(
2010
)
5
,
pp. 505-523
Persistent link: https://www.econbiz.de/10008707344
Saved in:
8
The relative importance of service features in explaining customer satisfaction: A comparison of measurement models
Pantouvakis, Angelos
- In:
Managing service quality : MSQ ; an international journal
20
(
2010
)
4
,
pp. 366-388
Persistent link: https://www.econbiz.de/10008434814
Saved in:
9
Product-harm crisis management: Time heals all wounds?
Vassilikopoulou, Aikaterini
;
Siomkos, George
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 174-180
Persistent link: https://www.econbiz.de/10008241668
Saved in:
10
Product-harm crisis management: Time heals all wounds?
Vassilikopoulou, Aikaterini
;
Siomkos, George
; …
- In:
Journal of retailing and consumer services
16
(
2009
)
3
,
pp. 174-181
Persistent link: https://www.econbiz.de/10008894709
Saved in:
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