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Pritchard, Michael
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Silvestro, Rhian
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Englehardt, Elaine
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Moberg, Dennis
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International journal of service industry management : IJSIM
2
Journal of business ethics : JOBE
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ECONIS (ZBW)
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Social Constructivism, Mental Models, and Problems of Obedience
Werhane, Patricia H.
;
Hartman, Laura P.
;
Moberg, Dennis
; …
- In:
Journal of business ethics : JOBE
100
(
2011
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10009014317
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2
Applying the service profit chain to analyse retail performance: The case of the managerial strait-jacket?
Pritchard, Michael
;
Silvestro, Rhian
- In:
International journal of service industry management : IJSIM
16
(
2005
)
3-4
,
pp. 337-356
Persistent link: https://www.econbiz.de/10007097670
Saved in:
3
Applying the service profit chain to analyse retail performance: The case of the managerial strait-jacket?
Pritchard, Michael
;
Silvestro, Rhian
- In:
International journal of service industry management : IJSIM
16
(
2005
)
4
,
pp. 337-356
Persistent link: https://www.econbiz.de/10007097855
Saved in:
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