Banker, Rajiv D.; Field, Joy M.; Sinha, Kingshuk K. - In: Manufacturing & Service Operations Management 3 (2001) 1, pp. 25-42
The study examines the sustainability of manufacturing quality improvements following the implementation of work teams … on production lines. We posit that the impact on manufacturing quality, measured as the defect rate trajectory, is … support the S-shaped trajectory as the particular form of sustainability. However, variations in the manufacturing quality …