Na-nan, Khahan; Chaiprasit, Kanokporn; Pukkeeree, Peerapong - In: International Journal of Quality & Reliability Management 35 (2018) 6, pp. 1253-1267
Purpose: The purpose of this paper is to develop a performance management (PM) scale questionnaire that encompasses the pre-requisite, performance planning, performance evaluation, performance review, and performance application dimensions of PM. Design/methodology/approach: In the study, the...