Lee, Ching‐Chyi; Lee, Tien‐Sheng; Chang, Catherine - In: International Journal of Quality & Reliability Management 18 (2001) 6, pp. 604-625
Examines the relationships between quality and productivity improvement approaches currently adopted by Chinese firms and the quality, operating, and financial performances of these firms. Three major hypotheses were formed, namely: a company’s quality performance is correlated to its quality...