Macpherson, Wayne G.; Lockhart, James C.; Kavan, Heather; … - In: Journal of Business Strategy 39 (2018) 3, pp. 40-45
Purpose: As employees in the lower ranks of a Japanese company advance through the levels of management and seniority their role in day-to-day kaizen activities shifts from that of directly improving their own job, operations and surroundings to guiding, educating and facilitating understanding...