Pronovost, Peter J.; Armstrong, C. Michael; Demski, Renee; … - In: Journal of Health Organization and Management 32 (2018) 1, pp. 2-8
Purpose: The purpose of this paper is to offer six principles that health system leaders can apply to establish a governance and management system for the quality of care and patient safety. Design/methodology/approach: Leaders of a large academic health system set a goal of high reliability...