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Journal of air transport management
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Service business
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Multi-period efficiency and productivity changes in US domestic airlines
Choi, Kanghwa
- In:
Journal of air transport management
59
(
2017
),
pp. 18-25
Persistent link: https://www.econbiz.de/10011690974
Saved in:
2
Service quality and productivity in the U.S. airline industry : a service quality-adjusted DEA model
Choi, Kanghwa
;
Lee, Donhee
;
Olson, David L.
- In:
Service business
9
(
2015
)
1
,
pp. 137-160
Persistent link: https://www.econbiz.de/10011296083
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