//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Australien"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Mccoll-Kennedy, Janet R."
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Australien
Service quality
29
Dienstleistungsqualität
28
Consumer behaviour
24
Konsumentenverhalten
21
Relationship marketing
21
Beziehungsmarketing
19
Customer satisfaction
16
Kundenzufriedenheit
16
Dienstleistungssektor
12
Service industry
12
Customer experience
10
Health care
10
Beschwerdemanagement
8
Betriebliche Wertschöpfung
8
Complaint management
8
Customer service
8
Gesundheitsversorgung
8
Value creation
8
Australia
7
Dienstleistung
7
Kundenservice
7
Customer value
6
Emotion
6
Gesundheitswesen
6
Health care system
6
Kundenwert
6
Service innovation
6
Services
6
Services marketing
6
Well-being
6
Customer integration
5
Kundenintegration
5
Professional services
5
Resource integration
5
Satisfaction
5
Business services
4
Co-creation
4
Innovation
4
Lebensqualität
4
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
McColl-Kennedy, Janet R.
4
Soutar, Geoffrey N.
2
Brodie, Roderick J.
1
Butcher, Ken
1
Salunke, Sandeep
1
Sparks, Beverley
1
Sweeney, Jillian C.
1
Weerawardena, Jay
1
more ...
less ...
Published in...
All
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
International journal of hospitality management
1
Journal of business research : JBR
1
Journal of service management
1
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Research performance of Australian and New Zealand marketing academics : achieving rigor and relevance: editorial
Brodie, Roderick J.
;
Soutar, Geoffrey N.
; …
- In:
Australasian marketing journal : AMJ ; official journal …
30
(
2022
)
4
,
pp. 273-277
Persistent link: https://www.econbiz.de/10013435314
Saved in:
2
Competing through service innovation : the role of bricolage and entrepreneurship in project-oriented firms
Salunke, Sandeep
;
Weerawardena, Jay
;
McColl-Kennedy, …
- In:
Journal of business research : JBR
66
(
2013
)
8
,
pp. 1085-1097
Persistent link: https://www.econbiz.de/10009756189
Saved in:
3
The marketing practices-performance relationship in professional service firms
Sweeney, Jillian C.
;
Soutar, Geoffrey N.
; …
- In:
Journal of service management
22
(
2011
)
3
,
pp. 292-316
Persistent link: https://www.econbiz.de/10009239541
Saved in:
4
Predictors of customer service training in hospitality firms
Butcher, Ken
;
Sparks, Beverley
;
McColl-Kennedy, Janet R.
- In:
International journal of hospitality management
28
(
2009
)
3
,
pp. 389-396
Persistent link: https://www.econbiz.de/10003855819
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->