Hopp, Wallace J.; Sturgis, Melanie Roof - In: Manufacturing & Service Operations Management 3 (2001) 4, pp. 321-336
We examine leadtime-quoting polices for minimizing average lead time subject to customer service constraints on fill rate, tardiness, or relative tardiness in simple systems with exponential and normal processing times. By studying the resulting safety leadtimes implied by each policy we gain...