Pepur, Mario; Mihanović, Zoran; Pepur, Sandra - In: Management : journal of contemporary management issues 18 (2013) 2, pp. 97-109
The topic of the paper is focused on elaborating the impact of perceived service quality on the relationship quality at the business-to-business market. The purpose of the research is twofold. First is to expand the findings of only a few studies on the relationship between these variables, as...