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Managing customer experience dimensions in B2B express delivery services for better customer satisfaction : a PLS-SEM illustration
Cepeda-Carrión, Ignacio
;
Alarcon-Rubio, David
; …
- In:
International journal of physical distribution and …
53
(
2023
)
7/8
,
pp. 886-912
Persistent link: https://www.econbiz.de/10014331847
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