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Benchmarking
IT service provider
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Business process management
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Customer satisfaction
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Deutsches Zentrum für Luft- und Raumfahrt
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Dienstleistungsinnovation
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Erfolgsfaktor
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GISA GmbH <Halle (Saale)>
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Fink, Christoph
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Kohl, Holger
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Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte
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ECONIS (ZBW)
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Benchmarking im SAP-Betrieb
Fink, Christoph
;
Stangl, Nikolaus
- In:
Praktisches IT-Management : Controlling, …
,
(pp. 491-516)
.
2006
Persistent link: https://www.econbiz.de/10009244678
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2
Benchmark als Bestandteil des Vertragsmanagements
Tampier, Karsten
- In:
Praktisches IT-Management : Controlling, …
,
(pp. 475-489)
.
2006
Persistent link: https://www.econbiz.de/10009244679
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3
Benchmarking in der IT : Methoden, Möglichkeiten, Grenzen
Kohl, Holger
- In:
Praktisches IT-Management : Controlling, …
,
(pp. 457-473)
.
2006
Persistent link: https://www.econbiz.de/10009244680
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