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~subject:"Beschwerdemanagement"
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Beschwerdemanagement
Service-sales ambidexterity
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Salespeople
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Ambidextrous organization
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Organisationale Ambidextrie
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service-sales ambidexterity
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Lieferantenmanagement
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Organisatorischer Wandel
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Digitalisierung
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Proxy efficacy
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Psychological capital
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Ahmad, Bilal
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Industrial marketing management : the international journal for industrial and high-tech firms
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Does
service-sales
ambidexterity
matter in business-to-business service recovery? : a perspective through salesforce control system
Ahmad, Bilal
;
Liu, Da
;
Akhtar, Nadeem
;
Siddiqi, Umar Iqbal
- In:
Industrial marketing management : the international …
102
(
2022
),
pp. 351-363
Persistent link: https://www.econbiz.de/10013259101
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