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Extracting best-practice using mixed-methods : insights and recommendations from a case study in insurance claims processing
Poppe, Erik
;
Pika, Anastasiia
;
Wynn, Moe Thandar
;
Eden, …
- In:
Business & information systems engineering
63
(
2021
)
6
,
pp. 637-651
Persistent link: https://www.econbiz.de/10012697677
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