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~subject:"Betriebliche Kennzahl"
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Betriebliche Kennzahl
IT service provider
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Information management
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IT infrastructure
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Activity-based costing
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Business process management
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Customer satisfaction
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Deutsches Zentrum für Luft- und Raumfahrt
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Dienstleistungsinnovation
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GISA GmbH <Halle (Saale)>
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Kütz, Martin
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Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte
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ECONIS (ZBW)
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IT-Kennzahlen im Überblick
Kütz, Martin
- In:
Praktisches IT-Management : Controlling, …
,
(pp. 275-345)
.
2006
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