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~subject:"Betriebsklima"
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Search: person:"Paşamehmetoğlu, Ayşın"
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Betriebsklima
Dienstleistungsqualität
6
Error management
6
Service quality
6
Service recovery performance
6
Beschwerdemanagement
4
Complaint management
4
Customer satisfaction
4
Kundenzufriedenheit
4
Arbeitsverhalten
3
Arbeitszufriedenheit
3
Job satisfaction
3
Work behaviour
3
Arbeitspsychologie
2
Corporate culture
2
Coworker support
2
Creativity
2
Emotion
2
Helping behaviours
2
Hospital
2
Krankenhaus
2
Kreativität
2
Mindfulness
2
Organizational behaviour
2
Organizational psychology
2
Supervisor support
2
Unternehmenskultur
2
Verhalten in Organisationen
2
Work climate
2
Anxiety
1
Arbeitsleistung
1
Arbeitsmobilität
1
Brand management
1
Dienstleistungssektor
1
Employee retention
1
Error tolerance
1
Führungskräfte
1
Gratitude
1
Job performance
1
Labour mobility
1
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English
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Guchait, Priyanko
2
Cunningham, Christopher J. L.
1
Lei, Puwei
1
Madera, Juan
1
Pasamehmetoglu, Aysin
1
Paşamehmetoğlu, Ayşın
1
Tracey, J. B.
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Journal of service theory and practice : JSTP
1
The service industries journal
1
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ECONIS (ZBW)
2
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The moderating effect of supervisor and coworker support for error management on service recovery performance and helping behaviors
Pasamehmetoglu, Aysin
;
Guchait, Priyanko
;
Tracey, J. B.
; …
- In:
Journal of service theory and practice : JSTP
27
(
2017
)
1
,
pp. 2-22
Persistent link: https://www.econbiz.de/10011601103
Saved in:
2
Error management culture : impact on cohesion, stress, and turnover intentions
Guchait, Priyanko
;
Paşamehmetoğlu, Ayşın
;
Madera, Juan
- In:
The service industries journal
36
(
2016
)
3/4
,
pp. 124-141
Persistent link: https://www.econbiz.de/10011564530
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