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~subject:"Beziehungsmarketing"
~subject:"Computer network"
~type_genre:"Conference paper"
~type_genre:"Elektronischer Datenträger"
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Beziehungsmarketing
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Customer service
9
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9
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4
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3
Consumer behaviour
2
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2
Dienstleistungsqualität
2
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Qin, Yanwei
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Tang, Chenxin
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Thomas, Ashish
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Business process management journal
1
Digitale Fachbibliothek
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Logistics onLine : 17. Deutscher Logistik-Kongress, 18. - 20. 10. 2000, Berlin ; Dokumentation
1
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ECONIS (ZBW)
4
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1
Multivariate hybrid pathways for creating exceptional customer experiences
Thomas, Ashish
- In:
Business process management journal
23
(
2017
)
4
,
pp. 822-829
Persistent link: https://www.econbiz.de/10011723281
Saved in:
2
An e-commerce customer service robot based on intention recognition model
Peng, Minjing
;
Qin, Yanwei
;
Tang, Chenxin
;
Deng, Xiangming
- In:
Journal of electronic commerce in organizations : the …
14
(
2016
)
1
,
pp. 34-44
Persistent link: https://www.econbiz.de/10011529142
Saved in:
3
Vertrieb : Planen, Umsetzen, Optimieren
Albers, Sönke
(
ed.
);
Haßmann, Volker
(
ed.
); …
-
2006
-
[Stand]: August 2006
Persistent link: https://www.econbiz.de/10003350329
Saved in:
4
Strategien des e-Business
Krallmann, Hermann
(
contributor
)
- In:
Logistics onLine : 17. Deutscher Logistik-Kongress, 18. …
,
(pp. 81-94)
.
2000
Persistent link: https://www.econbiz.de/10001539603
Saved in:
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