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Ethical work climate, employee commitment and proactive customer service performance : test of the mediating effects of organizational politics
Lau, Patricia Yin Yin
;
Tong, Jane L. Y. Terpstra
;
Lien, …
- In:
Journal of retailing and consumer services
35
(
2017
),
pp. 20-26
Persistent link: https://www.econbiz.de/10011645067
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