//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Business services"
~subject:"Produktivität"
~subject:"Service quality"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Service industry"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Business services
Produktivität
Service quality
Service industry
6,768
Dienstleistungssektor
6,753
Innovation
978
Leiharbeit
890
Temporary agency work
890
Dienstleistungsqualität
862
Deutschland
767
Germany
764
Services
728
Industrie
682
Manufacturing industries
682
Dienstleistung
655
Unternehmensdienstleistung
573
Innovation management
556
Innovationsmanagement
556
Beziehungsmarketing
512
Relationship marketing
512
United States
496
USA
495
Theorie
432
Theory
432
Customer satisfaction
425
Kundenzufriedenheit
425
Productivity
416
Dienstleistungshandel
369
Trade in services
369
Consumer behaviour
356
Konsumentenverhalten
356
India
354
Indien
350
Firm performance
347
Unternehmenserfolg
346
EU countries
338
EU-Staaten
337
Welt
254
World
254
Befristete Beschäftigung
253
more ...
less ...
Online availability
All
Undetermined
806
Free
121
Type of publication
All
Article
Book / Working Paper
761
Journal
4
Type of publication (narrower categories)
All
Article in journal
1,497
Aufsatz in Zeitschrift
1,497
Aufsatz im Buch
226
Book section
226
Conference paper
13
Konferenzbeitrag
13
Case study
7
Fallstudie
7
Collection of articles of several authors
4
Sammelwerk
4
Rezension
2
Elektronischer Datenträger
1
Interview
1
more ...
less ...
Language
All
English
1,638
German
78
French
22
Spanish
6
Italian
2
Undetermined
2
Danish
1
Dutch
1
Swedish
1
more ...
less ...
Author
All
Kowalkowski, Christian
10
Meliciani, Valentina
9
Miles, Ian D.
8
Rubalcaba-Bermejo, Luis
8
Bosworth, Barry
7
Triplett, Jack E.
7
Wirtz, Jochen
7
Witell, Lars
7
Edvardsson, Bo
6
Fu, Na
6
Gallouj, Fai͏̈z
6
Gebauer, Heiko
6
Kindström, Daniel
6
Léo, Pierre-Yves
6
McColl-Kennedy, Janet R.
6
O'Cass, Aron
6
Philippe, Jean
6
Raddats, Chris
6
Ark, Bart van
5
Bosak, Janine
5
Djellal, Faridah
5
Doloreux, David
5
Gustafsson, Anders
5
Huang, Ming-Hui
5
Hydle, Katja Maria
5
Jaakkola, Elina
5
Kox, Henk L. M.
5
Maggi, Bernardo
5
Maroto Sánchez, Andrés
5
Parida, Vinit
5
Rahman, Zillur
5
Savona, Maria
5
Sousa, Rui
5
Ström, Patrik
5
Wyszkowska-Kuna, Joanna
5
Aas, Tor Helge
4
Brady, Michael K.
4
Calabrese, Armando
4
Cheng, T. C. E.
4
Cuadrado Roura, Juan R.
4
more ...
less ...
Institution
All
Symposium on Productivity Concepts and Measurement Problems <1991, Uppsala>
1
Published in...
All
The service industries journal
52
The journal of services marketing
43
Journal of business research : JBR
39
Journal of service management
30
Industrial marketing management : the international journal for industrial and high-tech firms
29
International journal of production economics
26
Journal of retailing and consumer services
25
Journal of service research : JSR
21
International journal of hospitality management
20
Service business
20
Journal of service research
19
Services marketing quarterly
19
Structural change and economic dynamics : SC+ED
18
Business services in European economic growth
15
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
15
International journal of services technology and management
14
International journal of services and operations management
13
The journal of business & industrial marketing
13
Economics of innovation and new technology
12
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
12
European journal of operational research : EJOR
11
International journal of quality & reliability management
11
Journal of service theory and practice : JSTP
11
Services et métropoles : formes urbaines et changement économique
11
International journal of contemporary hospitality management
10
Applied economics
9
International journal of innovation management
9
International journal of production research
9
International journal of quality and service sciences
9
Journal of the Academy of Marketing Science
9
Regional studies
9
Amfiteatru economic : an economic and business research periodical
8
Benchmarking : an international journal ; BIJ
8
European review of service economics and management
8
Journal of service theory and practice
8
Managing service quality : MSQ ; an international journal
8
International journal of services and operations management : IJSOM
7
International productivity monitor
7
Journal of economic geography
7
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
7
more ...
less ...
Source
All
ECONIS (ZBW)
1,749
RePEc
2
Showing
1
-
10
of
1,751
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Antecedents of salesperson performance in information
service
industry
: the role of guanxi, adaptive selling behaviors and customer orientation
Thi-Thuy-Linh Nguyen
;
Xuan-Quynh Hoang
;
Pham Thi Lien
; …
- In:
Cogent business & management
9
(
2022
)
1
,
pp. 1-19
sample of 204 salespeople in the Information
service
industry
, the authors tested several hypotheses employing the structural …
Persistent link: https://www.econbiz.de/10014425793
Saved in:
2
Evaluation of customer satisfaction attributes on hospitality services
Otoo, Frank Nana Kweku
;
Kaur, Manpreet
;
Ameyaw, Godfred …
-
2022
Persistent link: https://www.econbiz.de/10013407364
Saved in:
3
Service offshoring and its impacts on wages : an occupation-oriented analysis of Germany
Frenkel, Michael
;
Ngo, Ngoc Tuyet
- In:
The world economy : the leading journal on …
47
(
2024
)
4
,
pp. 1615-1641
Persistent link: https://www.econbiz.de/10014540694
Saved in:
4
Adversarial service networks : a study of service firms' response to manufacturer-led servitization in aviation
Wirths, Oliver
;
Tóth, Zsófia
;
Diaz Ruiz, Carlos A.
- In:
Industrial marketing management : the international …
119
(
2024
),
pp. 162-177
Persistent link: https://www.econbiz.de/10014555742
Saved in:
5
Unsettling West-centrism in the study of professional service firms
Boussebaa, Mehdi
- In:
Human relations : towards the integration of the social …
77
(
2024
)
1
,
pp. 29-52
Persistent link: https://www.econbiz.de/10014575017
Saved in:
6
Reconfiguration of inpatient services to reduce bed pressure in hospitals
Izady, Navid
;
Arabzadeh, Bahar
;
Sands, Nicholas
;
Adams, …
- In:
European journal of operational research : EJOR
316
(
2024
)
2
,
pp. 680-693
Persistent link: https://www.econbiz.de/10014575574
Saved in:
7
Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie
;
Matook, Sabine
;
Dennis, Alan
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
Saved in:
8
Measuring and managing service productivity : a meta-analysis
Hofmeister, Johannes
;
Kanbach, Dominik K.
;
Hogreve, Jens
- In:
Review of managerial science : RMS
18
(
2024
)
3
,
pp. 739-775
Persistent link: https://www.econbiz.de/10014551504
Saved in:
9
Towards an evaluation framework for inclusive technological innovation in social and health care services
Wilson-Nash, Carolyn
;
Pavlopoulou, Ismini
;
McCabe, Louise
; …
- In:
Journal of business research : JBR
179
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014555901
Saved in:
10
Productive services agglomeration : an accelerator of manufacturing servitization output?
Xie, Xiaoyu
- In:
Finance research letters
62
(
2024
)
2
,
pp. 1-9
Persistent link: https://www.econbiz.de/10014531120
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->