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Business services
Customer satisfaction
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Kundenzufriedenheit
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Beziehungsmarketing
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Dienstleistungsqualität
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Service quality
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DIY retail
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Patienten
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Retail trade
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Structural equation model
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Matos, Celso Augusto de
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International journal of services technology and management : IJSTM
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The joint effect of buyer-supplier interaction and service complexity on B2B buyer satisfaction
Teixeira, Rafael
;
Paiva, Ely Laureano
;
Matos, Celso …
- In:
International journal of services technology and …
26
(
2020
)
6
,
pp. 455-477
Persistent link: https://www.econbiz.de/10012503714
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