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~subject:"Call centre"
~subject:"Dienstleistungsqualität"
~subject:"Kundenzufriedenheit"
~type_genre:"Lehrbuch"
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Ruhr-Universität Bochum
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E-Business im Personalwesen : Instrument zu einer verbesserten Mitarbeiterorientierung?
Ising, Alexander
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2001
Persistent link: https://www.econbiz.de/10001545859
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