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~subject:"Callcenter"
~subject:"Institutional economics"
~type_genre:"Case Study"
~type_genre:"Fallstudie"
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Callcenter
Institutional economics
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Organization : the critical journal of organization, theory and society
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Types and institutional design principles of collaborative governance in a strong-government society : the case study of desertification control in northern China
Yang, Lihua
- In:
International public management journal
20
(
2017
)
4
,
pp. 586-623
Persistent link: https://www.econbiz.de/10011790107
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2
Personaleinsatzplanung im Echtzeitbetrieb in Call Centern mit künstlichen neuronalen Netzen
Zakhariya, Halyna
;
Köller, Frank
;
Breitner, Michael H.
-
2008
Persistent link: https://www.econbiz.de/10003717614
Saved in:
3
Path-dependencies, constrained transformations and dynamic agency : an accounting case study informed by both ANT and NIS
Rautiainen, Antti
;
Scapens, Robert William
- In:
Qualitative research in accounting & management : QRAM
10
(
2013
)
2
,
pp. 100-126
Persistent link: https://www.econbiz.de/10009761796
Saved in:
4
The call centre and its many players
Winiecki, Donald J.
- In:
Organization : the critical journal of organization, …
16
(
2009
)
5
,
pp. 705-731
Persistent link: https://www.econbiz.de/10003885480
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