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~subject:"Cloud Computing"
~subject:"Dienstleistungsqualität"
~subject:"Service quality"
~type_genre:"Book section"
~type_genre:"Collection of articles written by one author"
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Cloud Computing
Dienstleistungsqualität
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IT service provider
408
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408
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111
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Acton, Thomas
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Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
5
E-Life: web-enabled convergence of commerce, work, and social life : 10th Workshop on E-Business, WEB 2011 ; Shanghai, China, December 2011 ; revised selected papers
3
Economics of grids, clouds, systems, and services : 7th international workshop, GECON 2010, Ischia, Italy, August 31, 2010 ; proceedings
3
IT-Outsourcing : neue Herausforderungen im Zeitalter von Cloud Computing
2
Managed Services : IT-Sourcing der nächsten Generation
2
Software-as-a-Service : Anbieterstrategien, Kundenbedürfnisse und Wertschöpfungsstrukturen
2
The Oxford handbook of inter-organizational relations
2
Action-based quality management : strategy and tools for continuous improvement
1
Digitalisierung und Innovation : Planung, Entstehung, Entwicklungsperspektiven
1
Enterprise interoperability : 4th International IFIP Working Conference, IWEI 2012, Harbin, China, September 6 - 7, 2012 ; Proceedings
1
Enterprise, business-process and information systems modeling : 13th International Conference, BPMDS 2012, 17th International Conference, EMMSAD 2012, and 5th EuroSymposium, held at CAiSE 2012, Gdańsk, Poland, June 25 - 26, 2012 ; proceedings
1
IT-Outsourcing in der Praxis : Strategien, Projektmanagement, Wirtschaftlichkeit
1
Information resources management ; Vol. 3
1
Information systems outsourcing : enduring themes, global challenges, and process opportunities
1
Logistics 4.0 and future of supply chains
1
Management, Prozessgestaltung, Kundenperspektive
1
Managing outsourcing relationships
1
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
1
Maximizing management performance and quality with service analytics
1
Measuring the business value of cloud computing
1
Praktisches IT-Management : Controlling, Kennzahlensysteme, Konzepte
1
Praxishandbuch Six Sigma : Fehler vermeiden, Prozesse verbessern, Kosten senken ; [jetzt mit Six-Sigma-Projektleitfaden]
1
Software for people : fundamentals, trends and best practices
1
Sustainable business ; Volume 4
1
The service sector advancement : issues and implications for the Korean economy
1
Value creation from e-business models
1
transformIT : optimale Geschäftsprozesse durch eine transformierende IT
1
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Cloud information systems
Özcan, Evrencan
;
Eren, Tamer
- In:
Logistics 4.0 and future of supply chains
,
(pp. 119-136)
.
2022
Persistent link: https://www.econbiz.de/10012820122
Saved in:
2
The impact of cloud-based digital transformation on IT service providers : evidence from focus groups
Clohessy, Trevor
;
Acton, Thomas
;
Morgan, Lorraine
-
2020
Persistent link: https://www.econbiz.de/10012059848
Saved in:
3
The SaaS payoff : measuring the business value of provisioning software-as-a-service technologies
Clohessy, Trevor
;
Acton, Thomas
;
Morgan, Lorraine
- In:
Measuring the business value of cloud computing
,
(pp. 39-55)
.
2020
Persistent link: https://www.econbiz.de/10012285577
Saved in:
4
An investigation of organizational level continuance of cloud-based enterprise systems
Walther, Sebastian Andreas
-
2014
Persistent link: https://www.econbiz.de/10010438603
Saved in:
5
A trust model of cloud computing based on quality of service
Manuel, Paul
- In:
Mathematics in business management : [International …
,
(pp. 281-292)
.
2015
Persistent link: https://www.econbiz.de/10011488429
Saved in:
6
Optimizing cloud storage management services
Alatorre, Gabriel
;
Gopisetty, Sandeep
;
Jadav, Divyesh
; …
- In:
Maximizing management performance and quality with …
,
(pp. 404-429)
.
2015
Persistent link: https://www.econbiz.de/10011408887
Saved in:
7
Implementation methodology of effective governance to ensure the quality of IT service
Gil-Pechuán, Ignacio
;
Pullicino, Patrick
;
García, M. …
- In:
Action-based quality management : strategy and tools …
,
(pp. 175-192)
.
2014
Persistent link: https://www.econbiz.de/10011556881
Saved in:
8
Kundenzufriedenheit braucht mehr als ein funktionsfähiges Produkt : Case Study "Gemeinsame Entwicklung einer Lösung für das Ground Handling am Flughafen"
Würdig, Stefan
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 137-145)
.
2014
Persistent link: https://www.econbiz.de/10010355739
Saved in:
9
Andere Länder, andere Anforderungen? : Servicequalität weltweit sicherstellen
Rüster, Jens
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 107-114)
.
2014
Persistent link: https://www.econbiz.de/10010355822
Saved in:
10
Kunden Sicherheit geben : zuverlässiges und sicheres Cloud Computing
Kellermann, Jörn
- In:
Kundenzufriedenheit im IT-Outsourcing : das Optimum …
,
(pp. 91-104)
.
2014
Persistent link: https://www.econbiz.de/10010355823
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