Milanović Glavan, Ljubica - In: Business systems research : a system view accross … 11 (2020) 2, pp. 159-165
Background: Nowadays, organizations try to improve their performance by focusing on the business process orientation (BPO) perspective. This perspective views companies as a mixture of unified business processes. A few methodologies can be used for analysing BPO maturity state. The maturity...