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~subject:"Cognition"
~subject:"Dienstleistungsqualität"
~subject:"Organizational psychology"
~subject:"Theorie"
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Cognition
Dienstleistungsqualität
Organizational psychology
Theorie
Emotion
10,583
Consumer behaviour
3,161
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3,158
Kognition
1,008
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853
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832
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811
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811
Persönlichkeitspsychologie
810
Personality psychology
805
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791
Kundenzufriedenheit
790
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773
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713
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711
Organizational behaviour
663
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663
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658
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658
Führungsstil
631
Leadership style
627
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587
Markenführung
585
Service quality
556
Theory
512
Stress
511
Work stress
506
Werbewirkung
449
Advertising effects
446
emotions
434
Emotions
420
Arbeitspsychologie
415
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402
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402
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Benhabib, Jess
16
Wang, Pengfei
14
Dillenberger, David
12
Postlewaite, Andrew
12
Rozen, Kareen
12
Ashkanasy, Neal M.
11
Winden, Frans A. A. M. van
11
Reuben, Ernesto
10
Wen, Yi
10
Bosman, Ronald
9
Grandey, Alicia
9
Han, Heesup
9
Härtel, Charmine E. J.
9
Bagozzi, Richard P.
7
Barsade, Sigal G.
6
Diefendorff, James M.
6
Hopfensitz, Astrid
6
Huy, Quy
6
Kidwell, Blair
6
Miao, Li
6
Michl, Theresa
6
Prentice, Catherine
6
Raab, Gerhard
6
Unger, Alexander
6
Usman, Osly
6
Altinay, Levent
5
Boyatzis, Richard E.
5
Fan, Xiucheng
5
Gollier, Christian
5
Gursoy, Dogan
5
Herrmann-Pillath, Carsten
5
Konrad, Kai A.
5
Ladhari, Riadh
5
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5
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5
Lommerud, Kjell Erik
5
McColl-Kennedy, Janet R.
5
Medler-Liraz, Hana
5
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CRC Press.
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Edward Elgar Publishing
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European Society for Opinion and Marketing Research
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Foerder Institute for Economic Research <Tēl-Āvîv>
1
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1
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1
Marketing Research Congress <44, 1991, Luxembourg>
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OECD
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1
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1
Steinbeis-Stiftung für Wirtschaftsförderung
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1
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1
der blaue reiter Verlag für Philosophie Siegfried Reusch e.K.
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International journal of hospitality management
69
Journal of business research : JBR
58
Journal of retailing and consumer services
38
International journal of contemporary hospitality management
24
Journal of business ethics : JOBE
23
Journal of behavioral decision making
20
Journal of business and psychology
20
Journal of hospitality marketing & management
18
The journal of services marketing
17
Journal of travel and tourism marketing
16
Research companion to emotion in organizations
16
Tourism management : research, policies, practice
15
The service industries journal
14
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology
13
Psychology & marketing
13
European management journal
12
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
12
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
12
Tourism management perspectives : TMP
12
Journal of economic behavior & organization : JEBO
11
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
11
Academy of Management journal : AMJ
10
Journal of economic psychology : research in economic psychology and behavioral economics
10
The emotional organization : passions and power
10
CESifo working papers
9
Discussion paper / Tinbergen Institute
9
European journal of marketing : EJM
9
Human relations
9
Journal of Asian finance, economics and business : JAFEB
9
Journal of consumer research : JCR ; an interdisciplinary bimonthly
9
Journal of service management
9
Journal of vocational behavior
9
SpringerLink / Bücher
9
The leadership quarterly : LQ ; an international journal of political, social and behavioral science
9
Discussion paper series / IZA
8
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
8
Journal of service research
8
Journal of service research : JSR
8
Marketing letters : a journal of research in marketing
8
NBER working paper series
8
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ECONIS (ZBW)
2,337
EconStor
15
RePEc
7
Other ZBW resources
7
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1
Why won't you leave the process alone? : exploring emotional, motivational and cognitive mechanisms triggering tampering
Smeds, Magdalena
;
Martin, Jason
;
Elg, Mattias
;
Gremyr, Ida
- In:
Total quality management & business excellence
34
(
2023
)
6
,
pp. 791-805
Persistent link: https://www.econbiz.de/10013550288
Saved in:
2
"They exist but they don't exist" : personal assistants supporting physically disabled people in the workplace
Maddison, Jane
;
Brooks, Jenni
;
Graham, Katherine
; …
- In:
Work, employment and society : a journal of the British …
37
(
2023
)
4
,
pp. 1052-1069
Persistent link: https://www.econbiz.de/10014327076
Saved in:
3
Collective emotional labor and subgroup dynamics in global virtual teams : a dramaturgical perspective
Pārûš, Tāmār
;
Zaidman, Nurit
- In:
International studies of management & organization : ISMO
53
(
2023
)
4
,
pp. 239-262
Persistent link: https://www.econbiz.de/10014391397
Saved in:
4
Emotion
-regulatory chatbots for enhancing consumer servicing : an interpersonal
emotion
management approach
Luo, Bei
;
Lau, Raymond Yiu Keung
;
Li, Chunping
- In:
Information & management : the internat. journal of …
60
(
2023
)
5
,
pp. 1-17
Persistent link: https://www.econbiz.de/10014466169
Saved in:
5
The influence of power of tax administrator on cognitive and affective tax attitude in Malaysia
Siti Fatimah Abdul Rashid
;
Rosiati Ramli
;
Mohd Rizal Palil
- In:
Asian journal of accounting & governance
17
(
2022
),
pp. 59-74
Persistent link: https://www.econbiz.de/10013382093
Saved in:
6
An event-based approach to psychological contracts : the importance of examining everyday broken and fulfilled promises as discrete events
Kiefer, Tina
;
Barclay, Laurie J.
;
Conway, Neil
;
Briner, …
- In:
Journal of organizational behavior : OB ; the …
43
(
2022
)
8
,
pp. 1377-1395
Persistent link: https://www.econbiz.de/10013464396
Saved in:
7
Family, work, collegial, and emotional influences on problem-focused voice behaviors
De Clercq, Dirk
;
Pereira, Renato Telo de Freitas Barbosa
- In:
Journal of applied behavioral science
58
(
2022
)
3
,
pp. 393-416
Persistent link: https://www.econbiz.de/10013392163
Saved in:
8
Narrating institutional logics into effect : coherence across cognitive, political, and emotional elements
Zilber, Tammar B.
- In:
Administrative science quarterly : ASQ
69
(
2024
)
1
,
pp. 172-221
Persistent link: https://www.econbiz.de/10014583819
Saved in:
9
I am passionate therefore I am : the interplay between entrepreneurial passion, gender, culture and intentions
Kyriakopoulos, Panagiotis
;
Herbert, Kendall
; …
- In:
Journal of business research : JBR
172
(
2024
),
pp. 1-13
Persistent link: https://www.econbiz.de/10014544980
Saved in:
10
Emotional arousal in customer experience : a dynamic view
Caruelle, Delphine
;
Shams, Poja
;
Gustafsson, Anders
; …
- In:
Journal of business research : JBR
170
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014535197
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