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"Yes, I know you" : the role of source familiarity in the relationship between service adaptive behavior and customer satisfaction
Shen, Yung-Cheng
;
Lin, Heng-Yu
;
Chou, Cindy Yunhsin
; …
- In:
Journal of service theory and practice
32
(
2022
)
5
,
pp. 620-639
Persistent link: https://www.econbiz.de/10013349361
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2
You will not remember this : how memory efficacy influences virtuous behavior
Touré-Tillery, Maferima
;
Kouchaki, Maryam
- In:
Journal of consumer research : JCR ; an …
47
(
2021
)
5
,
pp. 737-754
Persistent link: https://www.econbiz.de/10012434456
Saved in:
3
No self to spare : how the cognitive structure of the self influences moral behavior
Touré-Tillery, Maferima
;
Light, Alysson E.
- In:
Organizational behavior and human decision processes : …
147
(
2018
),
pp. 48-64
Persistent link: https://www.econbiz.de/10011886530
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