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~subject:"Compassion"
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Septianto, Felix
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Tjiptono, Fandy
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Kusumasondjaja, Sony
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Journal of retailing and consumer services
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Anger punishes, compassion forgives : how discrete emotions mitigate double standards in consumer ethical judgment
Septianto, Felix
;
Tjiptono, Fandy
;
Kusumasondjaja, Sony
- In:
Journal of retailing and consumer services
53
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012171890
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2
The interactive effect of emotional appeals and past performance of a charity on the effectiveness of charitable advertising
Septianto, Felix
;
Tjiptono, Fandy
- In:
Journal of retailing and consumer services
50
(
2019
),
pp. 189-198
Persistent link: https://www.econbiz.de/10012114153
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