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Understanding the antecedents and consequences of live chat use in electronic markets
Kang, Lele
;
Wang, Xiang
;
Tan, Chuan-Hoo
;
Zhao, J. Leon
- In:
Journal of organizational computing and electronic commerce
25
(
2015
)
2
,
pp. 117-139
Persistent link: https://www.econbiz.de/10011295554
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