//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Consumer behaviour"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Bowen, David"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Consumer behaviour
Dienstleistungssektor
7
Service industry
7
Customer service
6
Human Resource Management
6
Kundenservice
6
Personalmanagement
6
Theorie
6
Theory
6
Capital income
5
Dienstleistung
5
Dienstleistungsqualität
5
Kapitaleinkommen
5
Service quality
5
Services
5
Beziehungsmarketing
4
Customer satisfaction
4
Kundenzufriedenheit
4
Portfolio selection
4
Portfolio-Management
4
Relationship marketing
4
Börsenkurs
3
Cross-cultural management
3
Dienstleistungsmanagement
3
Forschung
3
Industrie
3
Interkulturelles Management
3
Konsumentenverhalten
3
Management
3
Research
3
Service management
3
Share price
3
Tourism
3
Tourismus
3
service climate
3
Aktienmarkt
2
Anforderungsprofil
2
Arbeitskräfte
2
Aufsatzsammlung
2
Auslandsaufenthalt
2
more ...
less ...
Online availability
All
Undetermined
2
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Bowen, David E.
2
Andreassen, Tor W.
1
Bowen, David
1
De Keyser, Arne
1
Kunz, Werner
1
Larivière, Bart
1
Llosa, Sylvie
1
Nicod, Lionel
1
Sirianni, Nancy J.
1
Voss, Christopher A.
1
Wünderlich, Nancy V.
1
more ...
less ...
Published in...
All
Journal of business research : JBR
1
Journal of retailing and consumer services
1
The service industries journal
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer proactive training vs customer reactive training in retail store settings : effects on script proficiency, customer satisfaction, and sales volume
Nicod, Lionel
;
Llosa, Sylvie
;
Bowen, David E.
- In:
Journal of retailing and consumer services
55
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012268798
Saved in:
2
"Service Encounter 2.0" : an investigation into the roles of technology, employees and customers
Larivière, Bart
;
Bowen, David E.
;
Andreassen, Tor W.
; …
- In:
Journal of business research : JBR
79
(
2017
),
pp. 238-246
Persistent link: https://www.econbiz.de/10011745302
Saved in:
3
Consumer thoughts, actions, and feelings from within the service experience
Bowen, David
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1513-1528
Persistent link: https://www.econbiz.de/10003802525
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->