Pourrajab, Masoumeh; Basri, Ramli; Daud, Shaffe Mohd; … - In: KASBIT Journal of Management & Social Science 4 (2011) December, pp. 69-76
This paper aims to investigate how TQM can be applied in industry and education. Total Quality Management (TQM) is a management philosophy developed for industry aims to improving the quality of production, but educators believe that the TQM can also be applied in education. It reviews one of...