Jyoti, Jeevan; Arora, Himani - In: Global Business Review 14 (2013) 4, pp. 691-709
The success of any outsourced activity depends on the selection of right vendor and its relationship with the firm (Arshad et al., 2008). The selection of the right vendor is the most difficult challenge for the outsourcing firm. The study examines the client–vendor relationship of...