Leong, Tack-Wei; Teh, Pei-Lee - In: International Journal of Synergy and Research 1 (2012) 1, pp. 7-21
Purpose – This paper aims to examine the five critical success factors (i.e., top management involvement and commitment, training and education, teamwork, cultural change, and organizational infrastructure) on Six Sigma implementation in the Original Equipment Manufacturer (OEM) industry....