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Customer integration
Consumer behaviour
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Beziehungsmarketing
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customer-based brand reputation
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customer affective commitment
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customer perceived support
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customer satisfaction
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Choi, Laee
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The service industries journal
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Exploring antecedents of
customer
citizenship
behaviors
in services
Choi, Laee
;
Lotz, Sherry L.
- In:
The service industries journal
38
(
2018
)
9/10
,
pp. 607-628
Persistent link: https://www.econbiz.de/10011880867
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