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~subject:"Customer satisfaction"
~subject:"E-Business"
~subject:"Online-Handel"
~subject:"Web Site"
~type:"book"
~type_genre:"Collection of articles written by one author"
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Managing expectations : explaining and influencing post-purchase evaluations and return intentions in online retailing
Hellemann, Niklas Jan
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2017
Persistent link: https://www.econbiz.de/10011705406
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