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~subject:"Customer satisfaction"
~subject:"Innovation"
~type:"article"
~type:"book"
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Search: subject_exact:"Customer integration"
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Customer satisfaction
Innovation
Customer integration
3,915
Kundenintegration
3,893
Beziehungsmarketing
1,431
Relationship marketing
1,429
Betriebliche Wertschöpfung
995
Value creation
995
Innovationsmanagement
943
Innovation management
938
Consumer behaviour
904
Konsumentenverhalten
904
Social Web
843
Social web
843
Produktentwicklung
604
New product development
580
Brand management
353
Markenführung
353
Internet marketing
346
Online-Marketing
346
Dienstleistungsqualität
335
Service quality
335
Value co-creation
313
Kundenwert
309
Customer value
307
Kundenzufriedenheit
306
Service-Dominant Logic
306
Service-dominant logic
306
Lieferantenmanagement
267
Supplier relationship management
267
Co-creation
258
Dienstleistung
201
Brand image
190
Markenimage
190
Deutschland
184
Germany
181
Services
179
Viral marketing
177
Virales Marketing
177
value co-creation
174
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All
Undetermined
533
Free
174
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Article
Book / Working Paper
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Article in journal
800
Aufsatz in Zeitschrift
800
Aufsatz im Buch
102
Book section
102
Hochschulschrift
38
Graue Literatur
29
Non-commercial literature
29
Thesis
25
Case study
21
Fallstudie
21
Working Paper
20
Arbeitspapier
19
Collection of articles of several authors
15
Sammelwerk
15
Aufsatzsammlung
10
Conference paper
8
Konferenzbeitrag
8
Konferenzschrift
4
Accompanied by computer file
2
Bericht
2
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2
Elektronischer Datenträger als Beilage
2
Forschungsbericht
2
Checkliste
1
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1
Guidebook
1
Handbook
1
Handbuch
1
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1
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1
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1
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English
986
German
78
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All
Herstatt, Cornelius
17
Hippel, Eric von
17
Edvardsson, Bo
11
De Jong, Jeroen P. J.
9
Schreier, Martin
9
Oliveira, Pedro
8
Schweisfurth, Tim
8
Franke, Nikolaus
7
Füller, Johann
7
Witell, Lars
7
Brem, Alexander
6
Lievens, Annouk
6
Morgan, Todd
6
Raasch, Christina
6
Bilgram, Volker
5
Bretschneider, Ulrich
5
Hollebeek, Linda D.
5
Hyysalo, Sampsa
5
Kristensson, Per
5
Leimeister, Jan Marco
5
Lüthje, Christian
5
Ogawa, Susumu
5
Pham Ngoc Thuy
5
Pikkarainen, Minna
5
Rubalcaba-Bermejo, Luis
5
Sarmah, Bijoylaxmi
5
Schaarschmidt, Mario
5
Anning-Dorson, Thomas
4
Chen, Ja-Shen
4
Dahl, Darren W.
4
Fuchs, Christoph
4
Hienerth, Christoph
4
Johnson, Lester W.
4
Kamboj, Shampy
4
Le Nguyen Hau
4
Leckie, Civilai
4
Lettl, Christopher
4
Rahman, Zillur
4
Rather, Raouf Ahmad
4
Tekic, Anja
4
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Springer Fachmedien Wiesbaden
2
Evangelische Akademie Loccum
1
Freie Universität Berlin
1
ICServ <5., 2017, Wien>
1
IGI Global
1
International Conference on Services Management <North Cyprus)>
1
National Bureau of Economic Research
1
Swisscom
1
Technische Universität / Professur für Betriebswirtschaftslehre, Brau- und Lebensmittelindustrie
1
Technische Universität Berlin
1
Wissenschaftliche Gesellschaft für Marketing und Unternehmensführung
1
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Journal of business research : JBR
45
Research policy : policy, management and economic studies of science, technology and innovation
31
Journal of retailing and consumer services
24
Technological forecasting & social change : an international journal
21
International journal of innovation management
20
Industrial marketing management : the international journal for industrial and high-tech firms
17
Journal of service management
15
International journal of hospitality management
14
The journal of services marketing
14
The service industries journal
14
The journal of business & industrial marketing
11
European journal of innovation management
10
Technovation : the international journal of technological innovation, entrepreneurship and technology management
10
Service business
9
International journal of product development : IJPD
8
Journal of engineering and technology management : JET-M
8
Journal of open innovation : technology, market, and complexity
8
Research technology management : RTM
8
Administrative Sciences : open access journal
7
International journal of contemporary hospitality management
7
Journal of hospitality marketing & management
7
Journal of marketing
7
Journal of the Academy of Marketing Science
7
SpringerLink / Bücher
7
Technology analysis & strategic management
7
European journal of marketing
6
Innovation: organization & management : IOM
6
International journal of entrepreneurship and innovation management
6
International journal of quality and service sciences
6
International journal of technology management : IJTM
6
International journal of technology marketing : IJTMkt
6
Involving customers in new service development
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The journal of product innovation management : an international publication of the Product Development & Management Association
6
Tourism management : research, policies, practice
6
Cogent business & management
5
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
5
International journal of consumer studies
5
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of marketing management : MM
5
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ECONIS (ZBW)
1,062
EconStor
1
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1
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10
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1,063
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date (oldest first)
1
How to generate economic satisfaction in B2B contexts? : the role of value co-creation and relationship quality
Berenguer Contrí, Gloria
;
Gil Saura, Irene
; …
- In:
Journal of industrial and business economics
51
(
2024
)
1
,
pp. 189-209
Persistent link: https://www.econbiz.de/10014512487
Saved in:
2
Service agent driven co-created caring in chat-based customer service encounters
Heinonen, Johanna
;
Sthapit, Erose
- In:
Services marketing quarterly
45
(
2024
)
1
,
pp. 1-24
Persistent link: https://www.econbiz.de/10014513536
Saved in:
3
I didn't win! : an overlooked downside of crowdsourcing?
Karpukhina, Tatiana
;
Schreier, Martin
;
Janiszewski, Chris A.
- In:
Journal of interactive marketing
59
(
2024
)
1
,
pp. 42-58
Persistent link: https://www.econbiz.de/10014583034
Saved in:
4
Predicting customer loyalty to Airbnb using PLS-SEM : the role of authenticity, interactivity, involvement and customer engagement
Sallaku, Rezarta
;
Vigolo, Vania
- In:
The TQM journal : the international review of …
36
(
2024
)
5
,
pp. 1346-1368
Persistent link: https://www.econbiz.de/10014548986
Saved in:
5
Effect of knowledge search depth, user co-creation and moderating factors on the outcomes of service innovations by European public sector organizations
Burgers, Henri
;
Arundel, Anthony
;
Casali, G. L.
- In:
Public management review
26
(
2024
)
3
,
pp. 746-769
Persistent link: https://www.econbiz.de/10014549166
Saved in:
6
Managing start-up : incumbent digital solution co-creation : a four-phase process for intermediation in innovative contexts
Garcia Martin, Patricia Carolina
;
Sjödin, Rönnberg David
- In:
Industry and innovation
31
(
2024
)
5
,
pp. 579-605
Persistent link: https://www.econbiz.de/10014554203
Saved in:
7
The influence of employee accent on customer participation in services
Bourdin, David
;
Sichtmann, Christina
;
Davvetas, Vasileios
- In:
Journal of service research
27
(
2024
)
2
,
pp. 194-212
Persistent link: https://www.econbiz.de/10014580418
Saved in:
8
Enhancing subsidiary innovation capability through customer involvement in new product development : a contingent knowledge source perspective
Zhang, Junfeng
;
Wang, Danny T.
;
Tse, Caleb H.
;
Tse, Sin Yan
- In:
The journal of product innovation management : an …
41
(
2024
)
1
,
pp. 86-111
Persistent link: https://www.econbiz.de/10014474862
Saved in:
9
Patients as innovators : an empirical study of patients' role in innovation in the healthcare industry
Sarafinovska, Marija
-
2024
-
First edition
Persistent link: https://www.econbiz.de/10014454857
Saved in:
10
Determinants of readiness for strategic value co-creation in hospitality and tourism organisations
Cloarec, David
;
Ribeiro, Manuel Alector
;
Font, Xavier
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-14
Persistent link: https://www.econbiz.de/10014457804
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