//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Lam, Long"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
Arbeitsverhalten
15
Work behaviour
15
Führungsstil
14
Leadership style
14
China
13
Organizational behaviour
9
Verhalten in Organisationen
9
Arbeitszufriedenheit
8
Job satisfaction
8
Employee retention
7
Mitarbeiterbindung
7
Arbeitsleistung
6
Corporate culture
6
Job performance
6
Personality psychology
6
Persönlichkeitspsychologie
6
Unternehmenskultur
6
Ethical leadership
5
Führungskräfte
5
Managers
5
Arbeitsbeziehungen
4
Arbeitsgruppe
4
Arbeitskräfte
4
Austauschtheorie
4
Business ethics
4
Confidence
4
Consumer behaviour
4
Employment relations
4
Konsumentenverhalten
4
Macau
4
Social exchange theory
4
Team
4
Unternehmensethik
4
Vertrauen
4
Workforce
4
innovation capability
4
Asia
3
Asien
3
Emotion
3
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
3
Type of publication (narrower categories)
All
Article in journal
3
Aufsatz in Zeitschrift
3
Language
All
English
3
Author
All
Lam, Long W.
3
Chan, Ka Wai
1
Fong, Davis
1
Lai, Jennifer Y. M.
1
Lau, Dora C.
1
Lo, Freda
1
Zhu, Julie N. Y.
1
more ...
less ...
Published in...
All
International journal of hospitality management
2
Journal of management & organization : journal of Australian and New Zealand Academy of Management
1
Source
All
ECONIS (ZBW)
3
Showing
1
-
3
of
3
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Returning good for evil : a study of customer incivility and extra-role customer service
Zhu, Julie N. Y.
;
Lam, Long W.
;
Lai, Jennifer Y. M.
- In:
International journal of hospitality management
81
(
2019
),
pp. 65-72
Persistent link: https://www.econbiz.de/10012128321
Saved in:
2
Does the look matter? : the impact of casino servicescape on gaming customer satisfaction, intention to revisit, and desire to stay
Lam, Long W.
;
Chan, Ka Wai
;
Fong, Davis
;
Lo, Freda
- In:
International journal of hospitality management
30
(
2011
)
3
,
pp. 558-567
Persistent link: https://www.econbiz.de/10009130580
Saved in:
3
Work climate and customer satisfaction : the role of trust in the retail context
Lam, Long W.
;
Lau, Dora C.
- In:
Journal of management & organization : journal of …
14
(
2008
)
2
,
pp. 141-154
Persistent link: https://www.econbiz.de/10003722219
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->