//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer satisfaction"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: person:"Liu, Zhaoping"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer satisfaction
China
6
Hotel industry
3
Hotellerie
3
Costa Rica
2
Dienstleistungsqualität
2
Guanxi
2
Holiday behaviour
2
Kundenzufriedenheit
2
Service quality
2
Social network
2
Soziales Netzwerk
2
Tourism industry
2
Tourismuswirtschaft
2
Urlaubsverhalten
2
Beschwerdemanagement
1
Bibliometrics
1
Bibliometrie
1
Chinese consumer
1
Chinese literature
1
Comparison
1
Complaint management
1
Consumer behaviour
1
Cruise
1
Cruise ship
1
Cruise tourism
1
Destination management
1
Destinationsmanagement
1
Economy hotel
1
Ecotourism
1
Eigentümerstruktur
1
English literature
1
Face
1
Finance/Accounting/Management
1
Führungskräfte
1
Gastgewerbe
1
Hospital
1
Hospitality industry
1
Hospitality service failure
1
Hotel and catering industry
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Liu, Zhaoping
2
Hsu, Cathy H. C.
1
Huang, Songshan
1
Li, Mimi
1
Qiu, Shangzhi
1
Published in...
All
International journal of hospitality management
1
Journal of hospitality marketing & management
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
The Chinese way of response to hospitality service failure : the effects of face and guanxi
Li, Mimi
;
Qiu, Shangzhi
;
Liu, Zhaoping
- In:
International journal of hospitality management
57
(
2016
),
pp. 18-29
Persistent link: https://www.econbiz.de/10011581201
Saved in:
2
Customer experiences with economy hotels in China : evidence from mystery guests
Huang, Songshan
;
Liu, Zhaoping
;
Hsu, Cathy H. C.
- In:
Journal of hospitality marketing & management
23
(
2014
)
3/4
,
pp. 266-293
Persistent link: https://www.econbiz.de/10010396191
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->