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~subject:"Customer satisfaction"
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Customer satisfaction
Online retailing
22
Online-Handel
22
Consumer behaviour
19
Konsumentenverhalten
19
E-commerce
16
Electronic Commerce
16
Einzelhandel
14
Retail trade
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Online store
11
Internet marketing
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Online-Marketing
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online store
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Beziehungsmarketing
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Relationship marketing
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Website
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Online Store
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Indonesia
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Internet
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Kundenzufriedenheit
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Online purchase intention
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Social Web
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Social web
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Clicks-and-bricks
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Customer Satisfaction
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Customer Trust
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Dienstleistungsqualität
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Distribution channel
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Effizienz
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Emerging economies
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Emotion
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Indonesien
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Ladengestaltung
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Multi-channel
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Offline store
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Offline store image
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Online store image
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Personalisierung
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Mpinganjira, Mercy
2
Andriyansah
1
Farida, Naili
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Wijaya, Rahmad
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International journal of e-business research : an official publication of the Information Resources Management Association
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
The journal of applied business research
1
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ECONIS (ZBW)
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1
Determinants of repurchase intentions at online stores in Indonesia
Wijaya, Rahmad
;
Farida, Naili
;
Andriyansah
- In:
International journal of e-business research : an …
14
(
2018
)
3
,
pp. 95-111
Persistent link: https://www.econbiz.de/10011886512
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2
An investigation of perceived service quality in online shopping : a hierarchical approach
Mpinganjira, Mercy
- In:
The journal of applied business research
31
(
2015
)
1
,
pp. 115-129
Persistent link: https://www.econbiz.de/10010502654
Saved in:
3
Online
store
loyalty : an investigation of drivers and outcomes
Mpinganjira, Mercy
- In:
Journal of electronic commerce in organizations : the …
13
(
2015
)
4
,
pp. 55-73
Persistent link: https://www.econbiz.de/10011446139
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