//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"Customer service"
~subject:"Forecast"
~subject:"Kraftfahrzeug"
~type:"article"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Autohandel"
Narrow search
Delete all filters
| 4 applied filters
Year of publication
From:
To:
Subject
All
Customer service
Forecast
Kraftfahrzeug
Automotive services industry
286
Kfz-Gewerbe
286
Deutschland
76
Germany
76
Automotive industry
65
Kfz-Industrie
65
USA
50
United States
50
Firm performance
29
Unternehmenserfolg
29
Beziehungsmarketing
26
Consumer behaviour
26
Konsumentenverhalten
26
Relationship marketing
26
Kundenservice
25
Prognose
22
Lieferantenmanagement
20
Supplier relationship management
20
Theorie
18
Theory
18
Automotive market
17
Customer satisfaction
17
Distribution channel
17
Kfz-Markt
17
Kundenzufriedenheit
17
Vertriebsweg
17
Salespeople
15
Verkaufspersonal
15
Dienstleistungsqualität
14
EU countries
14
EU-Staaten
14
Service quality
14
E-commerce
13
Electronic Commerce
13
Exclusive dealing
13
Vertriebsbindung
13
Japan
12
more ...
less ...
Online availability
All
Undetermined
5
Free
1
Type of publication
All
Article
Book / Working Paper
47
Type of publication (narrower categories)
All
Aufsatz im Buch
39
Book section
39
Article in journal
18
Aufsatz in Zeitschrift
18
Language
All
English
38
German
19
Author
All
Freyssenet, Michel
4
Luethge, Denise J.
2
Angerer, Thomas
1
Appelt, Dirk
1
Arndt, Aaron D.
1
Barreira, Nuno
1
Becker-Ritterspach, Florian A. A.
1
Belzowski, Bruce
1
Blanchet, Max
1
Bliemel, Friedhelm
1
Borchardt, Miriam
1
Brandenburg, Eckhard
1
Brenner, Walter
1
Brocksch, Thilo
1
Busse, Meghan R.
1
Byosière, Philippe
1
Carter, Bradley R.
1
Chung, Myeong-kee
1
Coffey, Dan
1
Darley, William K.
1
Dietz, Michaela
1
Eggert, Andreas
1
Esch, Franz-Rudolf
1
Frigant, Vincent
1
Fujimoto, Takahiro
1
Gallagher, Glenn
1
Gawlowski, Dominika
1
Geck, Thomas
1
Godinho, Pedro Manuel Cortesão
1
Hammann, Peter
1
Hanisch, Johannes
1
Harkins, Jason
1
Hecker, Falk
1
Heller, Daniel Arturo
1
Holweg, Matthias
1
Häusel, Hans-Georg
1
Izogo, Ernest Emeka
1
Jetin, Bruno
1
Junge, Philip
1
Jürgens, Ulrich
1
more ...
less ...
Published in...
All
The second automobile revolution : trajectories of the world carmakers in the 21st century
22
Aftersales in der Automobilwirtschaft : Konzepte für Ihren Erfolg
12
Services marketing quarterly
2
African journal of economic and management studies : AJEMS
1
Appraisal journal
1
China development review
1
Handbuch Automobilbanken : Finanzdienstleistungen für Mobilität
1
International journal of quality and service sciences
1
International journal of retail & distribution management
1
International journal of services and operations management
1
Jahrbuch der Absatz- und Verbrauchsforschung
1
Journal of competition law & economics
1
Journal of retailing and consumer services
1
Kundenbeziehungen im Dienstleistungsbereich
1
MIS quarterly executive
1
Management science : journal of the Institute for Operations Research and the Management Sciences
1
Marktorientierte Unternehmensführung : Reflexionen - Denkanstöße - Perspektiven ; Festschrift für Heribert Meffert zum 60. Geburtstag
1
Mastering the Automotive Challenges
1
Netnomics
1
Neue Herausforderungen an das Dienstleistungsmarketing
1
Quantitative marketing and economics : QME
1
The journal of applied business research
1
Total quality management & business excellence
1
Zeitschrift für angewandte Umweltforschung
1
more ...
less ...
Source
All
ECONIS (ZBW)
57
Showing
1
-
10
of
57
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Using a digital services capability model to assess readiness for the digital consumer
Wulf, Jochen
;
Mettler, Tobias
;
Brenner, Walter
- In:
MIS quarterly executive
16
(
2017
)
3
,
pp. 171-195
Persistent link: https://www.econbiz.de/10011759067
Saved in:
2
Access to digital car data and competition in aftermarket maintenance services
Martens, Bertin
;
Müller-Langer, Frank
- In:
Journal of competition law & economics
16
(
2020
)
1
,
pp. 116-141
Persistent link: https://www.econbiz.de/10012232664
Saved in:
3
Consumer search and automobile dealer colocation
Murry, Charles
;
Zhou, Yiyi
- In:
Management science : journal of the Institute for …
66
(
2020
)
5
,
pp. 1909-1934
Persistent link: https://www.econbiz.de/10012234735
Saved in:
4
TQM at car dealerships with better sales performance : a multiple case study
Souza, Marcelo A.
;
Borchardt, Miriam
;
Pereira, …
- In:
Total quality management & business excellence
31
(
2020
)
14
,
pp. 1621-1638
Persistent link: https://www.econbiz.de/10012312250
Saved in:
5
Auto sales to see slower decline in H2 2019 and to rebound in 2020
Wang, Qing
- In:
China development review
21
(
2019
)
4
,
pp. 46-53
Persistent link: https://www.econbiz.de/10012149518
Saved in:
6
Who is exposed to gas prices? : how gasoline prices affect automobile manufacturers and dealerships
Busse, Meghan R.
;
Knittel, Christopher R.
;
Silva-Risso, …
- In:
Quantitative marketing and economics : QME
14
(
2016
)
1
,
pp. 41-95
Persistent link: https://www.econbiz.de/10011497080
Saved in:
7
An introduction to automobile dealerships
Carter, Bradley R.
- In:
Appraisal journal
83
(
2015
)
3
,
pp. 193-200
Persistent link: https://www.econbiz.de/10011374551
Saved in:
8
Customers' service quality perception in automotive repair
Izogo, Ernest Emeka
- In:
African journal of economic and management studies : AJEMS
6
(
2015
)
3
,
pp. 272-288
Persistent link: https://www.econbiz.de/10011474163
Saved in:
9
The implementation of brand standards in franchised retailing : the field of car dealerships
Morisse, Benjamin
- In:
The journal of applied business research
29
(
2013
)
4
,
pp. 991-1002
Persistent link: https://www.econbiz.de/10009777652
Saved in:
10
Nowcasting unemployment rate and new car sales in south-western Europe with Google Trends
Barreira, Nuno
;
Godinho, Pedro Manuel Cortesão
;
Melo, Paulo
- In:
Netnomics
14
(
2013
)
3
,
pp. 129-165
Persistent link: https://www.econbiz.de/10010244272
Saved in:
1
2
3
4
5
6
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->