Canayaz, Mehmet; Kantorovitch, Ilja; Mihet, Roxana; … - 2021
data, heterogeneously affects firms with and without previously gathered data on consumers. Exploiting a novel and hand …-collected data set of 11,436 conversational-AI firms with rich personal data on identifiable U.S. consumers, we find that the CCPA … gives a strong protection and advantage to firms with in-house data on consumers. First, products of these firms experience …