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Incorporating textual information in customer churn prediction models based on a convolutional neural network
Caigny, Arno de
;
Coussement, Kristof
;
De Bock, Koen W.
; …
- In:
International journal of forecasting
36
(
2020
)
4
,
pp. 1563-1578
Persistent link: https://www.econbiz.de/10012547130
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