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~subject:"Definition"
~subject:"Qualifikation"
~subject:"United States"
~type:"article"
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Definition
Qualifikation
United States
Service workers
201
Dienstleistungsberufe
197
Dienstleistungssektor
50
Service industry
50
Beziehungsmarketing
37
Relationship marketing
37
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36
Service quality
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34
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31
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Services and employment : explaining the US-European gap
4
Managing service quality : MSQ ; an international journal
3
Zukunftsfeld Dienstleistungsarbeit : Professionalisierung - Wertschätzung - Interaktion
3
Employee relations
2
International journal of selection and assessment
2
Psychology & marketing
2
The Oxford handbook of offshoring and global employment
2
Academy of Management journal : AMJ
1
DIW-Wochenbericht : Wirtschaft, Politik, Wissenschaft
1
Economia dei servizi : mercati, istituzioni, management
1
Emerging labor market institutions for the twenty-first century
1
Industrial relations : a journal of economy & society
1
Integrated marketing communication
1
International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
1
International journal of hospitality management
1
International migration review : IMR
1
Journal of international economics
1
Journal of labor economics
1
Journal of service management
1
Journal of service research : JSR
1
Monthly labor review
1
Oxford bulletin of economics and statistics
1
Service industries and regions : growth, location and regional effects
1
The American economic review
1
The Canadian journal of economics
1
The international journal of human resource management
1
The review of economic studies
1
The review of economics and statistics
1
Unconventional wisdom : alternative perspectives on the new economy ; a Century Foundation book
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ECONIS (ZBW)
40
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1
International trade and job polarization : evidence at the worker level
Keller, Wolfgang
;
Utar, Hâle
- In:
Journal of international economics
145
(
2023
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014480121
Saved in:
2
Real exchange rate fluctuations, wage stickiness and tradability
Naknoi, Kanda
- In:
The Canadian journal of economics
50
(
2017
)
1
,
pp. 94-110
Persistent link: https://www.econbiz.de/10011666087
Saved in:
3
Professional and business services: employment trends in the 2007–09 recession
Conlon, Frank
- In:
Monthly labor review
134
(
2011
)
4
,
pp. 34-39
Persistent link: https://www.econbiz.de/10009563909
Saved in:
4
The value of bosses
Lazear, Edward P.
;
Shaw, Kathryn
;
Stanton, Christopher T.
- In:
Journal of labor economics
33
(
2015
)
4
,
pp. 823-861
Persistent link: https://www.econbiz.de/10011408634
Saved in:
5
Tipped wage effects on earnings and employment in full-service restaurants
Allegretto, Sylvia
;
Nadler, Carl
- In:
Industrial relations : a journal of economy & society
54
(
2015
)
4
,
pp. 622-647
Persistent link: https://www.econbiz.de/10011411600
Saved in:
6
Exploring the role of productivity propensity in frontline employee performance : its relationship with customer orientation and important outcomes
Harris, Eric G.
;
Brown, Tom
;
Mowen, John C.
;
Artis, Andrew
- In:
Psychology & marketing
31
(
2014
)
3
,
pp. 171-183
Persistent link: https://www.econbiz.de/10010341746
Saved in:
7
The effect of requests for positive evaluations on customer satisfaction ratings
Jones, Michael A.
;
Taylor, Valerie A.
;
Reynolds, Kristy E.
- In:
Psychology & marketing
31
(
2014
)
3
,
pp. 161-170
Persistent link: https://www.econbiz.de/10010341747
Saved in:
8
The personification of the service labour process and the rise of soft skills : a French case study
Bailly, Franck
;
Léné, Alexandre
- In:
Employee relations
35
(
2013
)
1
,
pp. 79-97
Persistent link: https://www.econbiz.de/10009750065
Saved in:
9
Effects of perceived employee emotional competence on customer satisfaction and loyalty : the mediating role of rapport
Delcourt, Cécile
;
Gremler, Dwayne D.
;
Riel, Allard C. …
- In:
Journal of service management
24
(
2013
)
1
,
pp. 5-24
Persistent link: https://www.econbiz.de/10009728608
Saved in:
10
Spillovers from high-skill consumption to low-skill labor markets
Mazzolari, Francesca
;
Ragusa, Guiseppe
- In:
The review of economics and statistics
95
(
2013
)
1
,
pp. 74-86
Persistent link: https://www.econbiz.de/10009732155
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